AWS Partner · Managed services

Managed services built for AWS, not moved onto it.

We run your AWS environment the way AWS is meant to be run: automated monitoring and fixes, every change tracked, and cost and security reviewed every month. Our engineers watch it, patch it, back it up and keep the bill in line, so your team can get back to building.

Our managed cloud workAWS Advanced Tier Services Partner
  • 265+Cloud environments we manage
  • 30+Certified cloud engineers
  • 275+Workloads migrated
  • ISO 27001and SOC 2 certified company

Across our managed cloud customers · as of October 2026

  • Changes you can traceEvery change is recorded and reviewed.
  • Fixes that run themselvesCommon faults trigger a runbook, not a ticket.
  • Cost and security built inWatched all the time, reviewed every month.
  • One team, with AWS behind itWe raise and follow up support cases with AWS.
In short

DevOps TechLab runs AWS environments day to day for businesses in India: monitoring and fixes, patching, security, governance, backups and cost, starting with a Well-Architected review. Plans start at US$100 a month; your AWS bill is separate.

ISO 27001 · SOC 2 · Working with companies across India and abroad from Ahmedabad, in IST

Our view

Managed services on AWS aren’t the old kind.

Traditional managed services keep servers alive from a ticket queue. On AWS, the cloud itself can watch, fix, scale and report. Here’s how that changes the way we run your environment.

Area
Traditional managed services
How we run AWS
How changes are made
TraditionalTickets, then someone clicks through a console or logs in to a server.
How we run AWSTracked, repeatable changesEvery change is recorded and reviewed, and moved into code with CloudFormation or Terraform as your environment grows.
Spotting problems
TraditionalFixed thresholds and an engineer reading alerts.
How we run AWSMetrics, logs and alarms in one placeAmazon CloudWatch alarms tied to the services your customers use, not just CPU and disk.
Fixing common faults
TraditionalAn engineer logs in and fixes it by hand.
How we run AWSAutomated runbooksAWS Systems Manager runbooks restart, replace or scale the failing part, then tell us what happened.
Patching
TraditionalLong maintenance windows, done server by server.
How we run AWSPatch baselinesSystems Manager Patch Manager patches in waves, with a report of what was patched and what was missed.
Security
TraditionalAn audit once a year, then a list of findings.
How we run AWSChecked all the timeAWS Security Hub, Amazon GuardDuty and AWS Config flag gaps as they appear, and we work through them.
Capacity
TraditionalBuy hardware for the busiest day of the year.
How we run AWSScale with demandAuto Scaling and serverless services grow and shrink with real use.
Cost
TraditionalA fixed contract, reviewed at renewal.
How we run AWSReviewed every monthCost Explorer, Budgets and Compute Optimizer show waste; we right-size and plan Savings Plans with you.
Recovery
TraditionalTapes or a second site, rarely tested.
How we run AWSBackups you can proveAWS Backup and AWS Elastic Disaster Recovery, with restores tested on a schedule.
  • Changes you can repeatEvery change is recorded, and as environments grow we move them into code, so they stay consistent and audits stay simple.
  • Automate the second timeA fault we fix by hand once becomes a runbook, so it’s fixed faster the next time.
  • Cost and security are operationsWe treat a cost spike or a security finding like an outage: someone owns it until it’s closed.

What we run for you

Six things we look after, every day.

Operations, security, governance, the platform, cost and the people behind it. What we cover is written into your support plan.

  • 01

    Operations and monitoring

    We watch your workloads, respond to alarms and keep them running.

    • Alarms on the services your customers use
    • Incident response and root-cause notes
    • Patching to an agreed schedule
    • Automated runbooks for common faults
  • 02

    Security and compliance

    We keep your AWS accounts hardened and fix findings as they appear.

    • Security Hub and GuardDuty findings reviewed and fixed
    • Firewall rules, access and keys
    • Hardening to CIS benchmarks
    • Governance and guardrails across accounts
  • 03

    Governance and accounts

    We set up and keep order across your AWS accounts.

    • Multi-account set-up with AWS Control Tower
    • Guardrails and AWS Config rules
    • Tagging so every cost has an owner
    • Change requests handled and recorded
  • 04

    Platform and automation

    We run the platform your apps sit on, as code.

    • Infrastructure as code with CloudFormation or Terraform
    • Release pipeline and secrets support
    • Containers on Amazon EKS and serverless on AWS Lambda
    • Database high availability and failover
  • 05

    Cost and FinOps

    We keep the bill in line with what you actually use.

    • Monthly cost review
    • Right-sizing and clean-up of unused resources
    • Savings Plans and Reserved Instances planning
    • Budgets and alerts before you overspend
  • 06

    People and on-call

    A named team that knows your environment.

    • Time with a cloud architect every month
    • Cover and response times agreed in your support plan
    • We raise and follow up support cases with AWS
    • A monthly report in plain language

How we take over

From first review to running it for you.

Four steps, so nothing breaks on day one and you know what you get at each stage.

  1. 1

    Assess

    We review your AWS environment against the AWS Well-Architected Framework and agree what we’ll run.

    You getA list of risks, quick wins and a support plan

  2. 2

    Take over

    We get access the safe way, bring your set-up into code and switch on monitoring, backups and cost alerts.

    You getYour environment in code, watched and backed up

  3. 3

    Run

    We monitor, patch, fix and secure your environment every day, and handle changes you ask for.

    You getDay-to-day operations, with a record of every change

  4. 4

    Improve

    Each month we review cost, security and reliability with you and plan the next fixes.

    You getA monthly report and a shorter list of risks

AWS services we use

Built on AWS’s own tools.

We run your environment with AWS-native services, so there’s nothing extra to license and nothing that locks you in to us.

Watch and operateFind problems early and fix the common ones automatically.

  • Amazon CloudWatchMetrics, logs, alarms
  • AWS Systems ManagerPatching, runbooks

SecureFind and close security gaps every day.

  • AWS Security HubFindings in one place
  • Amazon GuardDutyThreat detection
  • AWS WAFWeb application firewall

Govern and buildKeep accounts in order and changes repeatable.

  • AWS Control TowerMulti-account set-up
  • AWS CloudFormationInfrastructure as code
  • Amazon EKSKubernetes
  • AWS LambdaServerless

Back up and recoverProtect data and get back up fast.

  • AWS BackupBackups and restores
  • AWS Elastic Disaster RecoveryFail over to another Region

Control costSee where the money goes and pay less for the same work.

  • AWS Cost ExplorerSpend by service and team
  • AWS BudgetsAlerts before overspend
  • AWS Compute OptimizerRight-sizing
  • Savings PlansLower rates for steady use

Run AIOperate generative AI apps with guardrails.

  • Amazon BedrockModels, guardrails

AI workloads

AI apps, run with the same care.

Generative AI brings new risks: data a model shouldn’t see, prompts that try to break the rules, and bills that grow fast. We manage those too.

AWS Generative AI Competency

We build AI on AWS, so we know how to run it.

DevOps TechLab holds the AWS Generative AI Competency. When we run an environment that includes AI apps, those apps get the same care as the rest: monitored, secured, costed and reviewed every month.

  • Amazon Bedrock
  • Bedrock Guardrails
  • CloudWatch
  • IAM
See our generative AI work
  • A responsible AI policyWe agree with you what your AI apps may and may not do, who approves changes, and how issues are reported.
  • Data governance for AIWe control which data a model can see, where it is stored and who can reach it, using the same access rules as the rest of your AWS.
  • Guardrails against misuseAmazon Bedrock Guardrails and input checks help block prompt injection, unsafe answers and leaks of sensitive data.
  • Watch quality and costWe track usage, errors and model spend, and alert you before a model bill surprises you.

Coverage levels

Pick the cover that fits your estate.

Three levels, sized by how much you run on AWS. Prices are our monthly management fee.

  • Essential

    Silver

    Up to about 10 servers or databases

    US$100–500a month
    • Monitoring, logs and alerts
    • OS administration and patching
    • Automated backups with retention
    • Firewall rules, access and keys
    • Monthly report
    Ask about Silver
  • RecommendedAdvanced

    Gold

    About 10 to 50 servers or databases

    US$500–1,000a month
    • Everything in Silver
    • Governance and guardrails across accounts
    • Hardening to CIS benchmarks
    • Database high availability and failover
    • Monthly cost review
    • Time with a cloud architect every month
    Ask about Gold
  • Enterprise

    Platinum

    50+, or Kubernetes in production

    Let’s talkpriced to your set-up
    • Everything in Gold
    • Kubernetes and container operations
    • Infrastructure as code
    • Disaster recovery across regions, with drills
    • Quarterly leadership review
    Ask about Platinum

Prices are our monthly management fee; your AWS bill is separate. You get a written quote before anything starts. See everything each plan includes

  • Every month

    Service reportIncidents, changes, patching and backups in plain language.
  • Every month, from Gold

    Cost reviewWhat you spent, what changed and what we’ll fix next.
  • As found

    Security findingsWhat we found, how serious it is and when it was closed.
  • Agreed with you

    Response timesSet out in your support plan before we start.

Why DevOps TechLab

An AWS Partner that runs what it builds.

We design, move and build on AWS for our clients, and the same team keeps it running afterwards.

Our AWS credentialsActive
AWS Partner tier
Advanced Tier Services Partner
AWS Competencies
Small and Medium Business · Generative AI
AWS programmes
AWS Well-Architected Partner
Company certifications
ISO 27001 · SOC 2
Who does the work
30+ certified cloud engineers, our own team
  • US$570K+Saved on our clients’ AWS bills
  • US$12.5M+In AWS credits and funding supported
  • 265+Cloud environments we manage
  • 275+Workloads moved to the cloud

Industries we run AWS for

The same operating model, tuned to each industry’s rules and busy seasons.

  • Software and SaaS
  • Startups
  • Banking and financial services
  • Healthcare
  • Retail and e-commerce
  • Manufacturing
  • Education

Questions

Questions about AWS managed services.

What’s included, how we start, prices and security. Can’t see yours? Ask us with the form below.

We monitor your AWS environment, respond to incidents, patch, back up, keep it secure and review cost every month. Every change is recorded, and common faults are fixed by automated runbooks. What we cover is written into your support plan.

Traditional managed services fix servers by hand from tickets. On AWS we track every change, automate fixes, watch security all the time and review cost every month, using AWS tools such as CloudWatch, Systems Manager and Security Hub.

Yes. AI apps on Amazon Bedrock get the same monitoring, security and cost reviews as the rest of your environment, plus guardrails, data access rules and a responsible AI policy agreed with you.

Yes. DevOps TechLab is an AWS Advanced Tier Services Partner with the AWS Small and Medium Business and Generative AI Competencies, and an AWS Well-Architected Partner.

AWS managed services

Talk to our AWS team.

Tell us what you run on AWS and what you want looked after. We’ll book an AWS operations review and send a written quote for the cover that fits. No obligation to go ahead.

Already have a provider? Tell us when your contract ends and we’ll plan a handover that doesn’t break anything.

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