Three cloud engineers added to a healthcare platform team, without a long hiring process

Executive summary

A leading healthcare technology company was expanding its cloud-based healthcare platform on AWS and needed more technical bandwidth quickly. Permanent hiring would have taken too long. DevOps TechLab provided a dedicated three-member team, an AWS cloud engineer, a DevOps engineer and a cloud support engineer, who worked alongside the client’s technology team for 12 months.

Client

Leading healthcare technology company (not named at its request)

Business problem

The client was expanding its cloud-based healthcare platform and needed more technical bandwidth, without a long permanent-hiring process.

Team placed

3 engineers: AWS Cloud Engineer, DevOps Engineer, Cloud Support Engineer

Engagement

12 months · Dedicated / on-demand

Cloud

AWS

The team we placed

• Engineers3
• Length12 months
• ModelDedicated / on-demand
• SkillsAWS + DevOps + Cloud support

• 1AWS Cloud Engineer
• 1DevOps Engineer
• 1Cloud Support Engineer

The business challenge

The client was expanding its cloud-based healthcare platform and needed more technical bandwidth, without a long permanent-hiring process. Its internal team needed experienced engineers for AWS infrastructure, DevOps automation, deployments, monitoring and production support.

Why it mattered

• Growth outpaced the team

  The platform was expanding faster than the internal team could support.

• Hiring takes too long

  A long permanent-hiring process would have slowed the work down.

• Specialist skills needed

  AWS infrastructure, DevOps automation and production support needed experienced engineers.

• Pressure on the core team

  The internal engineers were stretched across delivery and support.

What the client set out to achieve

1. Add experienced engineering capacity quickly.
2. Avoid a long permanent-hiring process.
3. Cover the cloud and DevOps skills the internal team lacked.
4. Work as part of the existing team, not a separate project.
5. Scale the team up or down with the work.

The solution: engineers who join your team

DevOps TechLab provided a dedicated three-member engineering team that worked alongside the client’s existing technology team, on a dedicated and on-demand model.

What the team handled

• AWS infrastructure

  AWS infrastructure management and optimisation.

• Release automation

  CI/CD pipeline improvements and deployment automation.

• Production support

  Infrastructure monitoring, production support and incident troubleshooting.

• Security and access

  Cloud security and access management.

How the engagement worked

1. 01Understand the need

   Agreed the skills, seniority and length of engagement with the client’s technology leaders.

2. 02Place the team

   Provided 3 experienced engineers matched to the work.

3. 03Work as one team

   The engineers joined the client’s existing team, its tools and its ways of working.

4. 04Adjust over time

   Capacity was flexed to the client’s project requirements.

Business outcomes

The client gained the engineering capacity it needed, when it needed it, without adding permanent headcount.

• ✓
  More capacity, no permanent hiring

  Engineering capacity grew without adding permanent headcount.

• ✓
  Faster deployment and release cycles

  CI/CD and deployment automation sped up releases.

• ✓
  Improved cloud support coverage

  Production support and monitoring were strengthened.

• ✓
  Less pressure on the internal team

  The core team could focus on its priorities.

• ✓
  Faster resolution of infrastructure issues

  Experienced engineers troubleshot incidents quickly, with capacity flexed to project needs.

What’s next

Resource augmentation lets technology leaders add skills for exactly as long as they need them. DevOps TechLab can extend, reduce or change the team as priorities change.